Mentoring ? A Great Way to Help Form Better Future Contractors
At some point, companies in nearly every industry experience the issues of how to find good employees and how to improve the quality of workmanship or the reliability and motivation of their workforce. A good argument can be made that contracting businesses feel this pain more than many.
It takes a special kind of person to be a contractor ? a desire for independence, a willingness to work at bringing other peoples? dreams to fruition, a hunger for facing challenges ? all part of the makeup of those who choose this career.
Many newcomers to the trades start out with a limited understanding of the necessary skills they'll need and the demands and challenges they'll face, as well as the satisfaction of seeing the finished product of their efforts.
Some of those newcomers will become hooked, while a few will get discouraged and give up. As in any trade, there are the lazy, the unmotivated and those that are simply unwilling to learn. But many are also willing to give 100%, eager to accept more responsibility and willing to learn.
Our mission is to help that latter group develop into the sort of workers that can be depended upon to always deliver, first as members of our crew ? and perhaps eventually ? running their own gang.
Mentoring as a Motivational Tool
Many businesses concentrate on the traditional motivational tools: pay, benefits, perks, recognition or promotion. These can certainly all play a role in motivating some workers, but depending on the individual, the market and a few other factors, their impact can be short-lived or simply insufficient. Their temporary nature may be the most important aspect ? They are only going to be effective until some other opportunity arises that offers them more.
Of course, most business owners want a more permanent method ? one that will increase a worker?s value to the company as time goes on, while keeping them on the team. Mentoring is the most effective ? and cost-effective ? method of achieving that.
Mentoring starts with listening. That doesn?t mean asking ?What are your goals?? Don't expect a very meaningful answer to that question.
Some of the youngest workers may not even know the answer ? those that do may be hesitant to share it. Instead, you have to get to know them. That takes a little time, but it's an essential part of the process. You need to find out what ?catnip? will attract and hold their attention. You do that by dropping bits of different things in their lap and seeing how They areact and respond.
Your protÈgÈ may have no idea of his or her natural leadership ability or they may think a particular skill is beyond them. So not surprisingly, it can sometimes be a mutual process of discovery, at least with the younger crowd.
Being an Effective Mentor
There are several characteristics of a successful mentor. Bear in mind that ?success? doesn?t necessarily mean turning an intern into a foreman. Sometimes, it just means motivating someone to be more attentive to their workmanship. Many mentoring skills are also considered leadership skills.
1. Don't Set Them Up for Failure: Tasking someone with something They are totally unprepared for seldom works out well. If they fail, they may become discouraged and unwilling to try new things. they'll blame themselves and they'll blame you.
2. Be Forgiving of Failure: When you set someone to do something new, you can?t expect them to be spectacularly successful the first time. If they stumble, let them know where, explain how they could be more successful at it, then encourage them to try it again. Shaming them or expressing disappointment will not motivate most people.
3. Be Supportive: If they ask a question that you think needn?t be asked, Don't treat them like an idiot. Wouldn?t you rather they ask, rather than just stumble along blindly, possibly making a costly mistake?
4. Don't be Judgmental: If they make a decision you think unwise, ask them if they considered the aspect that you're concerned about. Remember, They are working with a different set of skills, with less experience. Let them know what the different consequences of that decision could be and watch to see what they do. This is a great opportunity to see their potential.
5. Recognize Successes: If they do well, let them know. there's no need to make a big production out of it, but let them know that you appreciate the thought and effort they put into it.
6. Be Available: Never create a situation where they'll be hesitant to bring up a question or doubt. Let them know that you are interested in their success and that you fully expect them to have questions. An ?open door policy? implies no reprisals, just straight answers.
7. Listen: Throughout your mentoring process, be on the lookout for unspoken questions and new interests, unexpected insights or skills. you're trying to help someone develop their abilities ? if you're just looking for a Mini Me, then mentoring isn?t for you.
Mentoring others is a very rewarding experience. You can find untapped talent, help one (or more) of your team hone their skills and in the process, sharpen your own.
it's also a great feeling to watch someone achieve their goals, while knowing that you helped them do it. The sense of loyalty and gratitude a protege feels to a mentor shouldn?t be underestimated, either.
Also, remember that you're not just molding a new craftsman for your own workforce. you're also showing them that mentoring works and how to do it. Don't be surprised if they start doing the same when They are running their own gang.